Category: Non-Exempt Category:
This document describes the major responsibilities of the Freezer/Cooler associate. This employee’s primary
duty is assisting Freezer/cooler manager, Assistant Freezer/Cooler Manager, and Area Freezer/Cooler
Manager managing all aspects of the freezers/coolers. This employee spends over 80% of their scheduled
time working in the freezers/coolers, but must perform stocker/carryout duties when requested by
- Customer Service orientation, friendly personality
- Experience in merchandise presentation (displays, signing, product rotations)
- Ability to self-start to complete work requirements
- Ability to get to work at assigned starting times & complete assigned tasks
- Flexibility in scheduling. We are a seven-day a week operation, nights and weekends.
Essential functions/Job Responsibilities
- Customer Service-Meet customer needs with a smiling face and remembering that the customer always
comes first. Handle all customer questions and concerns
- Insures that all perishable products are put into the proper temperature as quickly as possible.
- Maintain a high level of productivity within the department.
- Regularly check temperatures in freezers/coolers to insure proper temperature is maintained.
- Inventory cycles
- Conduct bar code/zebra label audits
- Consistent product rotations in the back stock/selling floor
- Organized back stock freezer/selling floor
- Surface cleaning of freezers/coolers for optimal merchandise presentation/marketing
- Daily product outs/lows monitoring and communication to all levels of management.
- Proper pricing and shelf label integrity.
- Follow all daily/weekly SOP’s and protocols to ensure department is having optimal sales and profit.
- Reporting all issues to Assistant Freezer/Cooler Manager, Freezer/Cooler Manager, Area Freezer/Cooler
Manager, Store Management.
- Will perform function of Receiving Associate when required by Store Management.
Environmental Conditions/Physical Requirements
- Must lift boxes and equipment-up to 85 lbs. (Required)
- Transfer of product to sales floor required.
- Exposure to EXTREME weather conditions required-will be working in freezers and coolers
As assigned between 8am & 7pm Monday through Saturday, 10am-4pm Sunday
High School Diploma or GED Preferred
2965 Summer Ave, 1665 Winchester or 3292 Austin Peay
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