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Position Title: Freezer/Cooler Associate Position Title:
Category: Non-Exempt Category:

Position Summary:

This document describes the major responsibilities of the Freezer/Cooler associate. This employee’s primary
duty is assisting Freezer/cooler manager, Assistant Freezer/Cooler Manager, and Area Freezer/Cooler
Manager managing all aspects of the freezers/coolers. This employee spends over 80% of their scheduled
time working in the freezers/coolers, but must perform stocker/carryout duties when requested by
management.

General Qualifications:

  • Customer Service orientation, friendly personality
  • Experience in merchandise presentation (displays, signing, product rotations)
  • Ability to self-start to complete work requirements
  • Ability to get to work at assigned starting times & complete assigned tasks
  • Flexibility in scheduling. We are a seven-day a week operation, nights and weekends.

Essential functions/Job Responsibilities

  • Customer Service-Meet customer needs with a smiling face and remembering that the customer always
    comes first. Handle all customer questions and concerns
  • Insures that all perishable products are put into the proper temperature as quickly as possible.
  • Maintain a high level of productivity within the department.
  • Regularly check temperatures in freezers/coolers to insure proper temperature is maintained.
  • Inventory cycles
  • Conduct bar code/zebra label audits
  • Consistent product rotations in the back stock/selling floor
  • Organized back stock freezer/selling floor
  • Surface cleaning of freezers/coolers for optimal merchandise presentation/marketing
  • Daily product outs/lows monitoring and communication to all levels of management.
  • Proper pricing and shelf label integrity.
  • Follow all daily/weekly SOP’s and protocols to ensure department is having optimal sales and profit.
  • Reporting all issues to Assistant Freezer/Cooler Manager, Freezer/Cooler Manager, Area Freezer/Cooler
    Manager, Store Management.
  • Will perform function of Receiving Associate when required by Store Management.

Environmental Conditions/Physical Requirements

  • Must lift boxes and equipment-up to 85 lbs. (Required)
  • Transfer of product to sales floor required.
  • Exposure to EXTREME weather conditions required-will be working in freezers and coolers

Working Hours

As assigned between 8am & 7pm Monday through Saturday, 10am-4pm Sunday

Education Requirements

High School Diploma or GED Preferred

Job Location

2965 Summer Ave, 1665 Winchester or 3292 Austin Peay

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